Global Reach. Local Fulfilment

Fulfilment centre with warehouses in the UK, USA and Europe so you can provide quick and efficient delivery to all your customers around the world.

LEARN MORE

We want to hear from you

Send us your details and we’ll get back to you to schedule a time to talk.

OUR SERVICES

Simple & Powerful

Ecommerce and Fulfilment

for small, medium and large/oversized products

B2B Fulfilment

with guidelines knowledge and custom labelling

Storage

with dynamic pricing, pay only for what you use

National & International Shipping

delivery absolutely everywhere

Importing & Exporting

help with shipping from your manufacturers and to your overseas stockists

Labelling & Barcoding

labelling on arrival for your peace of mind

Returns Processing & Exchanges

processed within 7 days of receipt

Beautiful Gift wrap and Hand Written Gift Notes

to create a magical unboxing experience

End-to-end Consultancy for International Launches

we'll hold your hand through the process

Getting Your Products into Retailers (Large & Small)

years of communication with retailers and little black book buyers

Contact Centre 

we can manage your customer service through email, chat and/or phone

Order Aftercare and Courier Claims

so you can provide world-class customer service

Pricing

See how much you'd save by using The Launch Pad Group for your fulfilment

(based on 250 orders per month)

In House With The Launch Pad Group
Storage 100sqf avereg size of a one-car garage £296 £122
Staff (£11.42) - 10 hours/week £494.87 £300
Postage £675 £450
Packaging £61 £40.50
Total Monthly cost £1526.87 £912.50
Cost per Order £6.11 £3.65

How it works

Onboarding

Call

We will have a chat and understand your full requirements and plans to find your tailored solution.

Consultancy

We offer end to end consultancy for international launches so you know exactly what needs to be done, when, how long it will take, how much it will cost (if anything) and how. We hold your hand through this whole process all completely free of charge

Goods In

We can help transfer goods from their current warehouse/storage or help with importing them from your manufacturer/supplier to any of our UK, US or EU warehouses for a smooth transition

Training & Integration

We will take you through full training of our software with your team and also discuss full packaging requirements to ensure every customer receives their order exactly how you want it packed.

Final Checks

We will set up your Signal group chat for speedy responses from your account manager and packing team. Test all software and systems to check everything is working correctly. For any international launches check everything is completed and in place and finally send photos of your stock in its new home.

Consultancy

We can start dispatching all your gorgeous customers’ orders and for international launches you can hit the ‘Go Live’ button and watch a whole new channel of sales come in

HOW WE WORK

For the daily operation you will have a group chat set up where you will have direct access to your account manager and packing team for almost instant responses (a whole lot better than waiting hours for a reply on emails).


In this group chat you can ask your account manager to raise courier enquiries/claims for any parcels that may have got lost or arrived damaged. Request an order change/cancellation to be made if the order is no longer editable on the portal. Ask your packers to wrap an order in a specific way if it is for an influencer/PR agency/celebrity. Let us know about a delivery that is now arriving later/earlier than planned. Ask for photos of certain SKU’s/ranges that you may have received the same customer feedback on and you want us to check the stock and see for yourself…the list can go on and on.


On this chat you will see fast response times and for anything else that maybe part of a bigger/ongoing project for example an international launch, new product launch or any customised work, we tend to keep this on email so the chat isn’t clogged up with bits not relevant to your packing team on the daily operations. This is to ensure anything urgent isn’t missed.


Working in this way gives you direct access to your warehouse team, cuts out any middle men and long response times and gives you a sense of having ‘eyes and ears’ on the ground/feeling part of the action and having control over the operation.


GET IN TOUCH

Our Software/Portal


Order Management

Add, delete, edit, add instructions, hold, request shipping quotes

Goods In/Deliveries

Complete transparency of supplier deliveries, instant notification when received and booked in with any discrepancies highlighted immediately

Inventory

Real time visibility and record keeping of movement of each unit in and out of the warehouse

Returns Management

Instant visibility and notifications of each processed return and exchange

Our Locations

Global Reach, Local Fulfilment


Three locations worldwide so you can easily sell your products internationally with very little time and financial investment. 

You have the option to store your products in 1, 2 or all 3 of our warehouses and ship internationally or locally with ease, enabling you to offer your customers fast, low cost shipping for even more 5* reviews


United Kingdom

If you are UK based or if you don’t currently have a UK business and want to launch and ship your products from our UK warehouse 


Tap the UK Market

USA

Almost every e-comm business owner we meet that isn’t in the US has a dream of launching and selling State Side. 

Launch in the USA

Slovakia (EU)

Since BREXIT most UK based businesses have had their European revenue stream dive off the edge of a cliff to near enough zero

Tackle Europe
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